What is an EAP?

Standing for Employee Assistance Programme, an EAP is a scheme that is used in workplaces, designed to help and support employees with any mental or wellbeing issues they’re having.

The current problem faced by the employer is that EAPs are notoriously under-used, with employees not accessing support, which employers end up paying for anyway. Whilst these schemes have been around a long time, a lot of modern EAP providers will claim to have a total wellbeing support solution for physical, mental, and financial issues; and offer incentives such as gimmicky apps, relocations, and rewards, such as discounted gym rates, they try to be Jack of all trades, and don’t concentrate on just mental health and effective support.

EAP providers also being profit-driven, naturally, hope that the services don’t get used, put a cap on the number of sessions for mental health being offered, and limitations on the types of support on offer, they also put pressure on the amount of payment and the time taken to pay the professionals that supply the services.

How Care Coins is different

Our sister company Care Coins is here to change the way EAP schemes work; by making sure all employees who need help and support have access to it, whilst ensuring all support providers are paid a fair wage.

In order to do this, Care Coins do the following:

  • Take any focus on profit out of the equation
  • Let employers decide on the amount of sessions and support they pay for
  • Don’t charge employers for any periods of non-usage
  • Provide a live anonymous confidential reporting platform
  • Empower Mental Health First Aiders, so they can effectively support their colleagues
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Why choose Care Coins as your EAP provider?

By choosing Care Coins, your employees will have access to all the support they need, with no cap on usage – and you can rest assured that the dedicated professionals who are providing the support are paid a fair wage.

To find out more about the EAP scheme, and see if our sister company Care Coins is right for you, simply head on over to their website.

Visit the Care Coins website

Enquire about Care Coins

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Why choose Red Umbrella


Unrivalled help and support

From 24/7 support lines, to monthly check-ins, access to therapists and more, we care about every single one of your first aiders.

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Accredited training courses

Our courses are fully recognised by accredited companies, and are delivered by mental health experts, so your colleagues are in safe hands.

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Fair and equal prices

Whether you want to send your colleagues on an MHFA course, or invest in an EAP, you won’t be out 
of pocket.