Who we work with

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How we work

We provide qualified mental health first aid training to organisations like yours. Each person who you put forward to participate in the 2 day course will be accredited as an Ofqual level 3 Mental Health First Aider.

Our work doesn’t finish there…we are the only provider in the UK to offer free aftercare support for an entire year after the course is complete.

Why? because we really do care.

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Training we offer

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MHFA England training

Mental health and wellbeing in the workplace is so important. That’s why at Red Umbrella, we provide the MHFA England certificated training recognising the symptoms of mental health issues in other employees, as well as being able to provide initial help and guide an employee towards treatment. MHFA Scotland, Wales, Ireland are separate providers and we supply their certified training too. MHFA England are franchise partners of where mental health first aid all began in Australia over 20 years ago and MHFA England is the most well-known of all the mental health first aid training course providers in the UK. Although their half-day, one-day, two-day courses are not officially accredited, this is a very popular course. Combined with the one-year aftercare and support included by Red Umbrella, your staff are in very good hands with this option.

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Level 2 and 3 Ofqual accredited mental health training

Having mental health first aiders in the workplace is really beneficial, but have you thought about how to implement them, and who will look after them going forwards? And if you’re going to invest in two days of training, then you may as well get an accredited and internationally recognised certificate. The Ofqual accredited training will take care of that: enjoy expertise from our national train the trainers and qualified therapist with years of experience, as well as a trained pastoral care representative for every course exceeding 10 delegates. This is in addition to full access to our MHFA delegate one-year aftercare and support package, which is included in the training price.

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Mental health awareness training for managers

Understanding mental health and the wide-ranging implications it can have on our teams has become an essential skill for today’s managers. This training workshop will help managers understand mental health, know how to spot the signs of poor mental health, provide initial support and then help signpost on to the correct care for that person. It’s essential training for managers of all levels, allowing them to feel confident and better equipped to respond to mental health issues in their teams.

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Suicide first aid training

Suicide is a really difficult subject, and it can be hard to know what to do when faced with a situation where you believe an employee may be extremely vulnerable. Our suicide first aid training will help employees to spot the warning signs amongst colleagues, and provide them with the confidence to help them get the right help for them.

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Employee assistance programmes

Our sister company Care Coins enables organisations to provide their employees with access to the best therapists, counsellors, psychologists and life coaches, for a fair price. Discover more about how the process works, and how charities and your local community can benefit from Care Coins too.

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Refresher Training

Ensure your mental health first aiders feel confident and empowered at all times, with our refresher training. Through this half a day session, they’ll get the chance to renew their skills, whilst broadening their knowledge of mental health support; and enable them to apply their mental health first aid action plan – all key components to ensure they continue to help their colleagues effectively and safely.

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NEW Neurodiversity half-day training

It is estimated that somewhere between 30 and 40% of the UK population are neurodiverse, although in most cases there may not be any diagnosis or even awareness from the individual that they are neurodiverse. This means that a significant proportion of our workforces may see the world in a different way to others, and respond to situations and circumstances in a different manner.

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MHFAider up-skilling for the virtual environment

For most Mental Health First Aiders, you will have been trained during a time when working face to face was standard practice, and spotting the signs that someone might be struggling was easier to do. However, now we are living with Covid and the realities of working from home acceptance and or hybrid working, spotting those signs become more difficult.

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Mental health support for air operators

We also offer dedicated third party support for air operators through our sister company My Air Space. From pilots to cabin crew, everyone in your company will be able to benefit from and feel fully supported by our effective solutions, that follow EASA and CAA guidelines,

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Unrivalled support packages for every delegate

We take great care of your employees too. Not only will they receive the best training with qualified experts, but every single delegate who takes part in our training will have access to a dedicated 24/7 support line and our qualified therapists, in addition to ongoing support and advice from their trainer, free membership to MH-FAN, and continued learning and support in the form of monthly check-ins and online resources.

This is something that none of our competitors offer – and you’ll get it at no extra cost; because at the end of the day, we just want to be sure that your mental health first aiders are getting the help and support they need.

We’re the experts in ongoing support and care for MHFAiders

It’s fantastic to have MHFAiders as part of your mental health wellbeing strategies, but who is looking after them?

Our aftercare package

If you choose Red Umbrella to supply your Mental Health First Aider training, your employees will receive a comprehensive aftercare and support package free of charge, for one year.

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Together with our team and clients, we’ve produced the most comprehensive and interactive mental health awareness webinars available to help support your mental health first aiders long after they’ve received their training.

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MHFAider supervision

It’s vitally important to make sure that the MHFAiders that have volunteered to support their colleagues have a safe place to voice and explore their experiences within the role. Therefore we offer MHFAider supervision in groups of 6, run by our lead therapists that are also national mental health first aider in the workplace train the trainers.

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Why choose Red Umbrella


Unrivalled help and support

From 24/7 support lines, to monthly check-ins, access to therapists and more, we care about every single one of your first aiders.

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Accredited training courses

Our courses are fully recognised by accredited companies, and are delivered by mental health experts, so your colleagues are in safe hands.

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Fair and equal prices

Whether you want to send your colleagues on an MHFA course, or invest in an EAP, you won’t be out 
of pocket.

Become a mental health first aider with Red Umbrella

Take the first step to improving Mental Health in your work place.

What our clients think

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Red Umbrella has been engaging, supportive and passionate about all things mental health and support since we started our journey together. Whilst initially we began working on a bespoke training day and the arrangement of mental health first responders, we have been particularly grateful for the speedy response in arranging specific support during the coronavirus pandemic, at a time when our employees need it most. We are looking forward to continuing our journey with Red Umbrella to continue to develop the best ways to continue to support the wellbeing of our employees.

Ben Browning-White -People Team Business Partner – Community Dental Services

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Red Umbrella have always put the needs of the customer first and foremost, delivering exemplary training within a highly credible and supportive team. Able to step up at short notice and support our pilot mental health training programme. Led by a committed and forward thinking team using innovation to drive positive and real change within the mental health space. Great partnership.

Josie Lazenby Senior Manager – Occupational Health & Wellbeing

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Due to the amazing service received from Red Umbrella, we decided to partner with them as our partner of choice regarding Mental Health First Aiders and their ongoing support. Red Umbrella even took all previously trained MHFAiders under their wing as part of their offering.

We receive the best training and even more importantly all our MHFAiders receive ongoing support, which is vital.

Massive thank you to Red Umbrella for all your support so far and ongoing.

Antony Smeaton – Senior Manager – Firstsource Academy

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We have been using care coins and Red Umbrella services for almost 12-months to support our employees in respect of Mental Health & well-being. We have just purchased a further Care Coins package as throughout lockdown we have seen the number of referrals increase rapidly. Our employees who have been referred have responded really positively to the service, and we have seen the impact to be extremely positive across the business. The service is extremely personable and our preferred supplier for counseling and therapist support, as well as MHFAider aftercare and support.

Victoria Milnes – HR Associate – Microlise.